Gillian Russell

Office Manager

Gillian Russell

At Source Telecom I'm known for being a perfectionist - no detail, however minor, goes unmissed. The team affectionately refer to me as 'Judge Judy' because I strive to get things right [first time] (it's that perfection thing again...) and in putting the customer at the forefront. I joined the business when it was still in its infancy and have enjoyed being influential in its growth and expansion as well as training new employees over the years.

About Me

  • I joined the dream team in February 2006
  • I'm delighted to look after clients such as Alexander Dennis
  • My honesty, integrity, patience and attention to detail are my key strengths
  • A few years ago, I was determined to conquer my aviophobia; I've been enjoying jet setting ever since!
  • I'm an avid animal lover nurtured by my childhood growing up in South Africa
  • When I'm not challenging the norm on a day-to-day basis at Source I'm entertaining (the team will vouch that I'm the proverbial hostess with the mostess) or spending time with Cooper, my Labrador

Favourite Quote

Customer service is not a department, it's everyone's job.

My Guilty Pleasure

Dressing up in dodgy 80’s gear while dancing away at the annual 'Rewind Festival'.

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