From 3rd January 2018, it is a legal requirement to record all telephone conversations and electronic communications that may result in financial transactions regardless of the channel (i.e. phone (landline, hosted, and mobile), video call, chat, or e-mail).
The changes, which aim to strengthen investor protection, will impact on financial businesses such as stockbrokers, financial advisers, corporate finance firms, banks, investment managers, occupational pension scheme firms, and many, many more.
If your business falls into the categories above, then you need a solution that’s easy for your employees to use, and cost-effective to operate.
Source Telecom can add call recording to your existing phone system and fleet of mobile devices, or if you’re thinking of making the switch from a fixed landline to a more flexible hosted solution then good news: all our systems come complete with call recording included!
To find out more and discuss what options are available to your business, contact us on 01324 469146.